Chapman Facility Group Inc. (CFG) is a bilingual management consulting firm specializing in strategy development, scenario planning and organizational change.

CFG is a Centre of Excellence and Expertise in effective team work. CFG provides its clients with the motivation, tools and techniques for them to make quantum leaps in their effectiveness and intra-team personal relations. In addition, Chapman Facility Group brings expert facilitation skills to all of its projects by providing professional facilitators who lead teams through strategic planning, process improvement, issues resolution, and information needs analysis.

Why Chapman Facility Group for your Facilitation needs:
We will listen to understand your goals and objectives. We will then propose an agenda and a process that meets your specific needs. During the meeting we will be in charge, assisting and guiding participants through the process, not controlling them. We encourage a collaborative effort involving all group members. We understand meeting dynamics and use flexible techniques to ensure the desired outcome for our clients. We will help you through challenging situations and conflict. We increase the effectiveness of your organization, stimulate interpersonal and organizational communication and enhance creative team building. This will create an environment where people will  implement solutions.

Some of the core competencies Chapman Facility Group uses:

• managing the client relationship and preparing thoroughly
• distinguishing process from content
• evoking participation and creativity
• helping members to express and deal with conflict
• asking rather than telling
• maintaining objectivity
• willing to spend time in building relationships rather than always being task-oriented (teambuilding)
• asking for other's opinions rather than always having to offer their own
• negotiating rather than dictating decision-making
• listening without interrupting
• adapting to the changing situation
• reading the underlying dynamics of the group
• demonstrating professionalism, self-confidence, authenticity and high personal integrity (modeling the appropriate behaviours)
• guiding each group to creative ideas and innovative solutions
• ensuring that implementation happens

© 2004 Chapman Facility Group